Forrester, Friday, October 6,2023
How GenAI Will Reshape CRM's Value
Are we right to expect the same superpowers and natural dialogue that J.A.R.V.I.S., the AI assistant, brings to Iron Man as what generative AI (genAI) will bring to CRM?
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Vol 307 · Issue 1
CRM — Archive · Vol 307 Issue 1
2 articles that week
Solutions Review, Monday, October 2,2023
The 9 Best CRM Books You Should Consider Reading
There is no shortage of CRM resources and learning tools available online (including the buyer's guides and best practice articles here on Solutions Review). But if your team is looking for something more substantial, a good, old-fashioned book will be one of the best options available to you. To help you find the right one for your needs, our editors have identified some of the best CRM books to add to your bookshelf.
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