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AI — Archive · Vol 323 Issue 2

15 articles that week

Techstrong.ai, Thursday, February 13th, 2025

AI Without Business Process Integration Falls Short

Vol 323 · Issue 2 · 2025-02-13

Business leaders believe artificial intelligence (AI) must understand business processes to deliver effective results highlighting a growing concern that enterprises investing in AI without proper process intelligence (PI) risk inefficiency and poor outcomes.

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AI Without Business Process Integration Falls Short

Digital CxO, Thursday, February 13th, 2025

Personalizing Customer Interactions With Intelligent AI Agents

Vol 323 · Issue 2 · 2025-02-13

For decades, customer service has been a time-consuming manual task. While many have tried modernizing it with prerecorded instructions or preprogrammed responses, consumers have pushed back because they prefer speaking to humans. Could artificial intelligence agents finally bridge the gap?

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Personalizing Customer Interactions With Intelligent AI Agents

Techstrong.ai, Monday, February 10th, 2025

AI In 2025: The Road Ahead

Vol 323 · Issue 2 · 2025-02-10

From AI-generated video to cutting-edge research technologies, the advancements in artificial intelligence (AI) have been nothing short of remarkable. But despite the excitement, we're only just scratching the surface of what AI can achieve.

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AI In 2025: The Road Ahead