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CRM — Archive · Vol 333 Issue 2

2 articles that week

destination CRM, December 12,2025

What Is CRM In 2026: Will A Bursting AI Bubble Change The Game?

Vol 333 · Issue 2 · 2025-12-12

As part of the CRM Playaz "What is CRM in 2026?" excutive conversation series, for the first time we added a panel of folks investing at different levels into the enterprise application space, as well as in AI startups that are heavily impacting CRM/CX technologies.

What Is CRM In 2026: Will A Bursting AI Bubble Change The Game?

destination CRM, December 9,2025

What Is CRM In 2026? 12 Vendor Executives Weigh In

Vol 333 · Issue 2 · 2025-12-09

For the fourth year in a row, the CRM Playaz hosted a group of leading vendor executives, industry analysts, startup and institutional investors, and thought leaders for an unscripted, organic conversation about where CRM/CX goes in the year ahead.