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CRM — Archive · Vol 332 Issue 4

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destination CRM, Monday, November 24th, 2025

Beyond Traffic, Trust: Time To Re-Strategize B2B Engagement

Vol 332 · Issue 4 · 2025-11-24

New tech, heightened expectations, and noisy opinions are shifting B2B buying. Forrester reveals that on average, 13 people are now involved in making a purchasing decision (the range here is actually a lot more interesting!), and they certainly aren't making time for cold calls.

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Beyond Traffic, Trust: Time To Re-Strategize B2B Engagement