Tech Decision Makers Crave Better Software Integration: Futurum Report
Techstrong ITSM, Friday, January 17th, 2025
About three-fourths of tech professionals say better third-party software integration is essential in raising their confidence to allocate spending on enterprise applications, according to a survey of 895 IT decision makers and influencers by Futurum Intelligence.
What is more, two in three want clearer demonstrations of how a software application can provide a return on investment.
'While features and functions, including generative AI and user-friendly interfaces, are quickly becoming table stakes for vendors, it's clear that the ability to play nicely with other applications within the enterprise technology stack remains extremely important to technology decision-makers,' Keith Kirkpatrick, research director of enterprise applications at Futurum Group, who wrote the report, said in an interview.