Futurum CIO Survey Surfaces Growing Mix Of Complex CIO Challenges
Techstrong.IT, Monday, August 18th, 2025
A survey of 203 enterprise CIOs conducted by the Futurum Group finds IT leaders are pursuing a nuanced approach to managing application workloads while simultaneously looking to safely drive more adoption of artificial intelligence (AI) applications.
For example, well over half of the CIOs surveyed plan to reevaluate where workloads run to better align with cost, security, and performance needs, compared to 28% that for now are not planning any changes. Specifically, Salesforce (38%), ServiceNow (41%), and Microsoft Azure (35%) are cited as the top three platforms being considered, according to the report.
At the same time, nearly all CIOs report AI is now being pervasively used across the enterprise, with sales (68%), operations (67%), and marketing (64%) being the most AI-enabled functions. Top priorities for future AI investments include automation (69%), productivity (67%), and customer experience (63%).