The conversations enterprise IT leaders actually listen to.
Volume 342, Issue 5 · 8 articles
ServiceNow's Colin Tan says Singapore firms lead on AI maturity but only 10% have redesigned end-to-end workflows.
In a FutureCIO PodChats interview by Allan Tan, ServiceNow Singapore country manager Colin Tan discusses the 2026 Enterprise AI Maturity Index, in which Singapore's score rebounded to 53 of 100, above the global 51.
Agentic AI adoption rose from 22% to 51%, yet only 10% of enterprises have redesigned end-to-end workflows, the 'chaos gap,' and Tan urges connecting trusted data to workflows rather than waiting for perfect data, citing Griffith University's gains in self-service and first-contact resolution.
Tan also warns AI is straining enterprise infrastructure as memory, GPU and server costs spike.
PepperPointe IT lead Brandon Muncy on winning trust one visible fix at a time and making approved AI faster than shadow AI.
On episode 459 of The IT Leadership Podcast, Brandon Muncy describes building an internal IT team of about seven for 1,500 users at PepperPointe, a dental service organization that had fully outsourced IT, and argues that perception changes through visible wins, not better slide decks, citing how fixing onboarding from office managers' point of view helped.
In healthcare, Muncy says AI is a governance question first: staff saving 30 minutes a day with ChatGPT won't wait six weeks, so the approved path must be fast enough.
Muncy predicts identity and permissions for non-human actors will be the next big issue.
IT leader John Errington explains why teams should automate recurring fixes and how AI speeds incident postmortems.
On episode 458 of The IT Leadership Podcast, John Errington shares a path from records management into IT leadership, including a 'light' analogy: the light you turn off every day is the thing to automate, and real value comes from fixing the core problem.
Four weeks into a material handling role, Errington learns the business through ride-alongs with field techs.
Errington also covers breaking down silos with a SWAT-team approach to outages, and using AI to cut major-incident postmortems from days to about 20 minutes while humans still verify accuracy.
TierPoint experts discuss how attackers now log in with stolen credentials and social engineering rather than breaking in.
In this episode of The Amplitude of Tech podcast, host Shawn talks with TierPoint security sales specialist Alicia Leone and a TierPoint colleague about human risk management.
They explain that attackers increasingly log in rather than break in, using stolen credentials, MFA fatigue and pretext calls impersonating IT.
The discussion focuses on 'layer 8', the people no firewall can protect, and how organizations can reduce social engineering risk through training, process and controls.
Michael Burtov explores who owns apps, code, music, images and strategies created with help from AI.
On the Burtov Podcast, Michael Burtov examines the murky question of ownership when AI helps create something of value, from apps, code, music and images to trading strategies and other business-critical work produced with generative AI tools.
The episode looks at how copyright, platform terms of service and the degree of human contribution affect whether creators and companies actually own the output.
The discussion is aimed at entrepreneurs and businesses that increasingly depend on AI-assisted creations.
theCUBE's Furrier and Vellante discuss rogue agents, the shift to an AI systems era and CoreWeave's prospects.
On theCUBE Pod, covered by SiliconANGLE, John Furrier and Dave Vellante discuss how AI agents are reshaping enterprise IT and why better guardrails are needed after a week dominated by rogue agent stories, with Furrier arguing the GPU era is over and the industry has entered a systems era, with sovereign AI and AI factories producing intelligence.
Ahead of CoreWeave's Fully Connected event, they weigh the neocloud's Vera Rubin NVL72 milestone against concerns about financing and customer concentration.
They also question whether new agents such as Meta's Muse are secure.
Erin Doyle says AI shifts developers toward architecture and ambiguity, making psychological safety essential.
On an InfoQ podcast with Michael Stiefel, Erin Doyle explains how AI tools are shifting software engineers' focus from writing code to understanding architecture and handling ambiguous requirements.
With tools changing rapidly and generating overwhelming volumes of code, psychological safety becomes essential so teams can share wins and failures, ask for help and voice skepticism.
Doyle warns the industry has no plan to train junior engineers as AI absorbs their traditional tasks, and says organizations must retain full ownership and liability for AI output, which demands better verification and telemetry tools.
Adrian Cockcroft reflects on decades of performance work, from Solaris kernel metrics to how AI is reshaping the field.
In a ScyllaDB-sponsored post on The New Stack promoting P99 CONF 2026, RedMonk analyst Rachel Stephens interviews Adrian Cockcroft, known for performance and resilience work at Sun, Netflix, eBay and Amazon.
Cockcroft recalls reading Solaris kernel source to explain what vmstat metrics really meant, which led to two performance books, and discusses how AI has changed performance engineering by enabling tooling that otherwise would never have existed.
He also questions what today's end-to-end tracing tools still fail to show and is skeptical of over-reliance on P99 latency metrics.
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