Salesforce — Volume 343, Issue 4

Salesforce

Volume 343, Issue 4 · 9 articles

In This Issue

7 Agentic Service Strategies for Startups (Salesforce, Friday, October 30th, 2026)

Salesforce gives startups seven tips for using Agentforce for Service to answer customers faster around the clock. Read more

7 Architectural Lessons from Building with the Tooling API (Salesforce, Thursday, October 29th, 2026)

A Salesforce developer shares seven architectural lessons from building an open-source Flow Version Cleaner on the Tooling API. Read more

Startups, Did You Know That Agentforce Coworker Can Do This? (Salesforce, Wednesday, October 28th, 2026)

Salesforce lists lesser-known ways Agentforce Coworker, a CRM-grounded AI teammate, helps startups and small businesses. Read more

The Humane Agentic Enterprise: How to Thrive with AI at Work (Salesforce, Friday, October 30th, 2026)

Salesforce research on 17 interviews and 2,714 Dreamforce responses examines how workers keep their skills while using agentic AI. Read more

Salesforce Expands Agent Fabric to Automatically Stop Runaway Costs and AI Agent Failures Before They Impact Customers (Salesforce, Tuesday, October 27th, 2026)

Salesforce adds Agent Evals, API Evals, and cost controls to Agent Fabric to catch AI agent failures and cap spending. Read more

RCS Messaging on Salesforce: A Practitioner's Guide (Salesforce, Wednesday, October 28th, 2026)

Salesforce's practitioner guide to RCS messaging explains how to configure an RCS Agent and why RCS beats SMS and MMS. Read more

Even Within an Organization, There Is No Single AI Strategy (Salesforce, Thursday, October 29th, 2026)

A Salesforce essay argues there is no single AI strategy because agent reliability varies by task, depending on training data and verifiability. Read more

Do AI Experiences Enable Human Strengths to Shine? (Salesforce, Thursday, October 29th, 2026)

Salesforce proposes five design questions for AI experiences, based on asking 2,714 Dreamforce attendees which human strengths they bring to AI. Read more

Introducing the Slack Code API: Your Agents, Your Team, One Code Channel (Salesforce, Wednesday, October 28th, 2026)

Slack Code API is now generally available, letting any developer have their agent open a code channel for team collaboration. Read more