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IBM — Archive · Vol 306 Issue 1

5 articles that week

IBM News, Friday, September 8,2023

Generative AI: Meet Your Partner In Customer Service

Vol 306 · Issue 1 · 2023-09-08

Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don't. Giving our customers personalized support at every stage of their journey is proven to earn their longtime loyalty-and keep them from switching to a competitor.

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Generative AI: Meet Your Partner In Customer Service

IBM News, Wednesday, September 6,2023

IBM Addresses Data Incident For Janssen Carepath Database

Vol 306 · Issue 1 · 2023-09-06

IBM is notifying Janssen CarePath customers and users of an incident involving unauthorized access to personal information contained within a database used on the Janssen CarePath platform, a patient support platform that offers savings options and other patient support resources.

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IBM Addresses Data Incident For Janssen Carepath Database