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Operations — Archive · Vol 317 Issue 1

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HelpNet Security, Tuesday, August 6th, 2024

ITSM Concerns When Integrating New AI Services

Vol 317 · Issue 1 · 2024-08-06

Late last year, a Chevrolet dealership deployed a chatbot powered by a large language model (LLM) on their homepage. This LLM, trained with detailed specifications of Chevrolet vehicles, was intended to respond only to questions about Chevrolet cars.

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ITSM Concerns When Integrating New AI Services