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Call Centers — Archive · Vol 310 Issue 2

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Destination CRM, Monday, January 8th, 2024

Contact Center AI Market To Grow By 25 Percent Per Year

Vol 310 · Issue 2 · 2024-01-08

Research firm TechSci Research valued the global contact center artificial intelligence market at $2.4 billion in 2022 and expects it to expand by 24.5 per year through 2028. The market is experiencing rapid growth, driven by technological advancements and the need for efficient customer service solutions, it said.

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Contact Center AI Market To Grow By 25 Percent Per Year