3 articles that week
HealthcareITNews, Thursday, February 15th, 2024
At HIMSS24, Southcoast Health's Jim Feen will discuss how IT-enabled service centers can be a "game changer" for consumers and offer sizable competitive advantages for health systems. He'll offer tips for designing them and KPIs to track their outcomes.
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No Jitter, Thursday, February 15th, 2024
In this second part of No Jitter's Conversations in Collaboration with Forrester senior analyst Christina McAllister, what's at stake for every generative AI pilot is defined
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No Jitter, Thursday, February 15th, 2024
In this installation of No Jitter's Conversations in Collaboration, Forrester senior analyst Christina McAllister defines contact center productivity and how AI could change it for the better.
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