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Email — Archive · Vol 334 Issue 3

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Security Boulevard, Monday, January 19th, 2026

4 Ways Email Automation Will Reshape Customer Journeys In 2026

Vol 334 · Issue 3 · 2026-01-19

In 2026, businesses that want to succeed can no longer send 'one-size-fits-all' email campaigns to their entire contact list or segment consumers by simple demographics such as gender, age, or location. In fact, data shows that 71% of consumers expect businesses to deliver personalized interactions.

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4 Ways Email Automation Will Reshape Customer Journeys In 2026