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Operations — Archive · Vol 315 Issue 3

2 articles that week

ITProToday, Friday, June 21st, 2024

How IT Operations Can Play A Critical Role In Data Management

Vol 315 · Issue 3 · 2024-06-21

Don't underestimate the role of IT operations engineers in data management. Adopting these best practices can help ITOps simplify data management processes while maximizing efficiency.

How IT Operations Can Play A Critical Role In Data Management

CIO, Thursday, June 20th, 2024

What Is An SLA? Best Practices For Service-Level Agreements

Vol 315 · Issue 3 · 2024-06-20

A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a critical component of any technology vendor contract.