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Call Centers — Archive · Vol 302 Issue 4

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SmartDataCollective, Thursday, May 25,2023

How AI Is Boosting The Customer Support Game

Vol 302 · Issue 4 · 2023-05-25

Great customer support plays a central role in a company's success and profitability. Businesses with an excellent reputation for customer service tend to do better overall and stay in business longer. Companies that miss the mark often lose customers and generate negative reviews online. Unfortunately, bad reviews can deter new customers.

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How AI Is Boosting The Customer Support Game