4 articles that week
Cisco, May 1,2025
Cisco IT needed to secure its workforce in a zero trust, user-friendly way that would allow its 130,000 users to securely work anywhere, from any device, without friction.
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Cisco, May 1,2025
Cisco needed to scale its virtual support engineer that assists its technical support teams around the world. By leveraging its own Splunk technology, Cisco was able to scale the AI assistant to support more than 1M cases and free up engineers to concentrate on more complex cases, creating a 93+% customer satisfaction rating, and ensuring the critical support continues running in the face of any disruption.
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Cisco announced a deepened partnership to enable confident and secure AI adoption for businesses at scale
more → Cisco, April 28,2025
Cisco made several transformative innovation and partnership announcements that will help security professionals secure and harness the power of AI.
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