VMware's Comprehensive Digital Employee Experience (DEX) Solution Empowers IT Teams With Data-Driven Insights To Improve Employee Experience And Achieve Valuable Cost Savings
VMware News, Monday, June 12,2023
New feature enhancements with DEEM and ITSM Connector for ServiceNow further advance VMware's Digital Employee Experience solution and empower IT teams to operate with efficiency and agility
Digital employee experience (DEX) technology has become essential as it not only enables organizations with the tools needed to provide great employee experiences, but also empowers IT teams to work more efficiently, yielding tangible cost savings. But present DEX solutions are fragmented and require multiple technology platforms and vendors to measure, analyze, deliver, and remediate workplace experiences.
A unified approach is needed, and today, VMware, Inc. (NYSE: VMW) is announcing four unique enhancements to further its comprehensive DEX solution: the general availability of DEX for 3rd party managed devices, DEX for VMware Horizon, AI-driven Guided RCA, as well as the intent to expand Workspace ONE ITSM Connector for ServiceNow support of available remediation actions. These innovations combine to advance VMware's commitment to deliver the only holistic DEX solution, which helps to increase productivity and provide faster issue remediation, enabling higher employee engagement.