Salesforce's Einstein Copilot Is Here: The Conversational AI Assistant For CRM That Delivers Trusted AI Responses Grounded With Your Company Data
Salesforce News, Tuesday, February 27th, 2024
Einstein Copilot delivers trusted responses because it's grounded in your company's unique data and metadata, enabling it to deeply understand your business and customer relationships
Salesforce announced the public beta availability of Einstein Copilot, a new customizable, conversational, and generative AI assistant for CRM.
Unlike other AI assistants or copilots that lack adequate company data to generate useful responses, Einstein Copilot enables Salesforce customers to generate responses using their own private and trusted data, while maintaining strict data governance and without requiring expensive AI model training. As a result, Einstein Copilot can answer questions, summarize content, create new content, interpret complex conversations, and dynamically automate tasks on behalf of a user, all from a single, consistent user experience embedded directly within Salesforce's #1 AI CRM applications.