AI Sales Rep Startups Are Booming. So Why Are VCs Wary?
TechCrunch, Thursday, August 22nd, 2024
When you really probe venture capitalists about investing in AI startups, they'll tell you that businesses are experimenting wildly but are very slow to add AI solutions into their ongoing business processes.
But there are some exceptions. And one of them appears to be an area known as AI sales development representatives, or AI SDRs. These use LLMs and voice technology to craft personalized outreach emails and place automated calls to potential customers.
'In some markets, we're seeing five to 10 companies all have success in a pretty short period of time,' Shardul Shah, a partner at Index Ventures, said of the AI SDR boom.