Digital Transformation, A Strategic Imperative For Businesses
Gestalt IT, Wednesday, August 21st, 2024
One of the Techstrong websites, Digital CXO, recently published an article that talks about how digital transformation can be measured and expressed as value of investment in a competitive landscape. The article covers a set of key metrics and a framework that can help tell if a company's digital initiatives are paying off the way they should.
What's Digital Transformation in Plainspeak?
As businesses trod purposefully towards a future where they live online more fully, spotlight is being shone on digital transformation. Once a buzzword that lived in the fringes, the term 'digital transformation' has slid into the heart of the organizational playbook.
Simply put, digital transformation is the transition to digital. It's when an organization capitalizes technology to accelerate internal processes, meet customer expectations and deliver a differentiated experience. Some facets of digital transformation are automation, data analytics, e-commerce and so on.