Transforming Productivity: The Intersection of DevOps, SaaS and Remote Work
DevOps.com, Wednesday, December 18th, 2024
When you provide software as a service (SaaS), it is important to note that operations are just as significant as development, if not more so. You could have the best features in the market, but customers will leave if the service experiences frequent or lengthy downtime or is riddled with bugs in every update. You need to provide customers with value and do so consistently.
The marriage of development and operations from two disparate silos into what we know as DevOps was a game changer for SaaS. It enabled engineers to build software that they can expand, build upon, scale to accommodate a growing user base and improve based on customer feedback and requests. All team members that comprise DevOps can now synergistically work toward improving service stability and functionality. This transformation in the way SaaS products were developed and updated was like a leap from horse-drawn carriages to modern automobiles.