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All issuesVolume 327, Issue 4IT Vendor NewsSalesforce

How My Team Is Working With AI Agents - And Why You Should Too

Salesforce, June 23,2025

What it really means to start working with AI - less about replacement, more about reimagining teamwork.

'Will this take my job?'

'Is AI just another passing trend?'

'When working with AI, can I really trust it to help me - and not make mistakes?'

As a Salesforce leader, these are the questions I've heard from teammates more than once. And to be honest, I've asked a few of them myself.

But here's what I've learned: Agentforce isn't about replacing people. It's about unlocking them.

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