Beyond The Firewall: Achieving True Observability In The Era Of Hybrid Infrastructure
DevOps.com, Thursday, July 31st, 2025
It's 2025, and while DevOps teams focus 99% of their time on their code and databases, their applications increasingly rely on complex infrastructures that span private data centers, public cloud services, APIs, SaaS tools and networks they don't own or control.
User experience of modern apps is as dependent on the reliability of the internet as it is on the performance of your code.
Yet far too many organizations are relying on legacy observability tools built for a time when everything lived behind the firewall (usually in the cloud). These tools provide excellent insight into internal systems (code traces, event and logs, and infrastructure metrics) but fall short when problems occur in the 'middle mile,' last-mile ISPs, or within third-party services your customers depend on.
This is a critical blind spot, and it's putting reliability, performance and even brand trust at risk.