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All issuesVolume 332, Issue 1IT Vendor NewsSalesforce

How To Use Slack And CRM Together For Small Businesses

Salesforce, Monday, November 3rd, 2025

Using Slack and Salesforce CRM together makes it easier to win new business. Here's how.

Yes, you read that right - small and medium-sized businesses (SMBs) are now using Slack and customer relationship management (CRM) together in a powerhouse duo. Business owners all over the world are bringing conversations, collaboration, and automation right into their workspaces.

Now imagine the impact that can have on your day. You are now able to chat with your team and close deals at the same time in the same place. You can actually use enterprise-level tools without any complexity. This blog will walk through how Slack and a CRM for small business are working hand-in-hand, and why this combination is helping growing businesses and startups simplify teamwork, speed up decisions, and strengthen customer relationships.

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