Two Types Of Ontologies Your AI Agents Need To Be Trustworthy
Salesforce, Tuesday, November 18th, 2025
AI requires help to understand information (data) and what it means in the context of your business. Here's how to bridge that gap.
Your AI agent has access to every database, data lake, and semantic layer in your enterprise. It should be unstoppable. Yet when a customer asks, 'Am I entitled to premium support?' the agent hesitates, hallucinates, or worse, confidently delivers the wrong answer.