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All issuesVolume 340, Issue 3IT Vendor NewsServiceNow

ServiceNow University's AI Learning Days: Real Skills For Real Practitioners

ServiceNow, Friday, July 17th, 2026

ServiceNow University announces AI Learning Days 2026, a free one-day virtual event teaching practitioners hands-on AI skills.

ServiceNow University is running AI Learning Days 2026, a free one-day virtual event aimed at practitioners, developers, admins, architects and analysts rather than at executives.

The agenda pairs hands-on AI skill building using tools such as SimStudio and the AI Learning Guide with customer transformation stories covering what worked and what did not.

Technical deep dives address architecture, integration patterns, AI agent builds and platform configuration.

A responsible AI crash course covers governance, bias mitigation, transparency and compliance. The event also previews what is new at ServiceNow University and maps out learning paths, certifications and hands-on labs.

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