What Organizations Closing the AI Impact Gap Do Differently
Glean, Thursday, July 30th, 2026
Glean identifies the practices separating organizations getting measurable AI returns from those that are not.
Glean's Work AI Index research identifies what distinguishes organizations realizing measurable AI impact from those whose adoption has stalled.
The post covers differences in how work is redesigned around AI rather than layering tools onto existing processes, and in how success is measured. It addresses the pattern where high tool adoption coexists with negligible business impact.
Glean sets out which practices correlate most strongly with returns. The findings are aimed at leaders whose AI programs are past the pilot stage.