How AI Is Expanding What People Do at Work
OpenAI, Monday, July 27th, 2026
OpenAI research finds ChatGPT users taking on tasks outside their formal roles, reshaping job boundaries.
New OpenAI research examines how AI is changing the scope of work rather than merely its speed. The findings show ChatGPT users taking on tasks across role boundaries that previously required handing off to a specialist.
That expansion reshapes job definitions and the coordination overhead between functions. The post covers the data behind the finding and which task categories move most. It is relevant to workforce planning and organizational design rather than tooling decisions alone.