CIOs Face IT Knowledge Loss as Baby Boomers Retire
TechTarget, Friday, July 31st, 2026
CIOs must treat knowledge loss from retiring experienced employees as an enterprise risk alongside technical debt and cybersecurity.
As baby boomers retire, CIOs risk losing critical institutional knowledge embedded in experienced employees who maintain mission-critical systems.
Joe Locandro, CIO of Rimini Street, argues that undocumented expertise should be treated as a business risk comparable to technical debt.
Organizations can preserve tacit knowledge through storytelling workshops and AI-powered analysis of historical data like service tickets and project records, building searchable repositories before key personnel depart.