MyAgent and the Rise of Ambient Intelligence: Cisco's Next Step in Enterprise AI
Cisco, Thursday, August 27th, 2026
Cisco's MyAgent moves enterprise AI past chat toward ambient intelligence with persistent context that turns intent into action.
Cisco introduces MyAgent as its next step in enterprise AI, moving beyond the chat interface that has defined most workplace AI so far.
The pitch is ambient intelligence: an assistant that is present across the tools people already use rather than one they have to visit. Persistent context is the enabling piece, so the agent retains what it knows about a user's work instead of restarting from zero each session.
Cisco emphasizes that the result should turn intent into action rather than producing text for a human to act on, and that the whole thing has to be secure and personalized to be usable in an enterprise.