Taming the Agent Beast: From Monolithic Prompt to Modular Agentic Workflow
Red Hat, Wednesday, August 26th, 2026
Red Hat built an agentic pipeline that enriches Jira tickets automatically, cutting triage time from hours to minutes.
Red Hat describes what happens when you stop thinking of AI agents as chatbots and start treating them as workers in a pipeline. The team built an agentic workflow that automatically discovers Jira tickets, enriches them with context pulled from source control, and produces structured summaries that make tickets actionable, all without human intervention.
In practice the pipeline processes dozens of tickets weekly and reduces triage time from hours to minutes, giving developers immediate context on what a ticket actually involves. The post covers the move from a sprawling monolithic prompt to a modular workflow and the lessons learned in getting there.