Interview: Gill Haus, CIO, Chase
Computer Weekly, Tuesday, September 8th, 2026
Chase CIO Gill Haus discusses leading 12,000 technologists, customer-focused transformation and scaling agentic AI.
Gill Haus, CIO of JPMorgan Chase's consumer banking arm since 2021, oversees more than 12,000 technologists supporting over 87 million consumers and 7.5 million small businesses.
He describes balancing cutting-edge tech like agentic AI with heritage platforms, keeping systems available and secure, and anticipating customer needs across branches, mobile, online and phone.
Chase has moved heavily into the cloud and uses AI for personalization, underwriting and fraud control. Haus highlights JPMorgan's internal LLM Suite platform and strong engineering practices such as CI/CD as foundations for faster delivery.