Workday Goes Headless; CIOs Must Lay the Groundwork
InformationWeek, Friday, October 16th, 2026
Workday's agentic and headless push at Rising shows why data quality and CIO leadership are prerequisites for success.
At Workday Rising, the vendor expanded its Sana agentic platform and opened headless capabilities that separate back-end systems from the user interface, with Sana using the Model Context Protocol to work inside tools such as Microsoft Copilot, Gemini Enterprise and Slack.
Columnist Myles Suer contrasts Workday's approach with SAP, which is exposing APIs, and Salesforce, which wants to be the UI of choice.
Agents such as a concierge for HR and IT requests could resolve onboarding and password resets before they become tickets.
He argues CIOs must ensure high-fidelity data and governance to benefit.