ServiceNow Research Study Warns Security Leaders: Ungoverned Agentic AI Exposure Is Compounding Inside Enterprises
ServiceNow, Tuesday, October 20th, 2026
ServiceNow research of 3,700+ security leaders finds 90% had an agentic AI security incident in the past year.
ServiceNow says new global research surveying more than 3,700 senior security leaders shows ungoverned agentic AI exposure is compounding inside enterprises.
Nine in ten organizations experienced an agentic AI security incident in the last year, and only 13% have a defensible security posture.
ServiceNow warns the risk grows as AI agents move from pilots into systems that run hospitals, airports, factories and financial institutions, and calls on enterprises to close the gap between AI chaos and AI control.