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All issues › Volume 343, Issue 3 › IT Vendor News › ServiceNow

ServiceNow's Operational Resilience Solution Helps Financial Institutions Find, Contain, and Respond to AI Threats

ServiceNow, Thursday, October 22nd, 2026

ServiceNow's Operational Resilience brings risk, security and governance together so banks can find and act on undisclosed AI.

ServiceNow says financial services leaders consistently ask how to see and govern AI already running inside their organizations, illustrating the risk with a vendor-supplied bank lobby camera whose embedded AI quietly sends footage to an outside endpoint.

Its Operational Resilience solution brings risk, security, governance and workflows together on the ServiceNow AI Platform so institutions can discover undisclosed AI and act on it in one place.

The announcement draws on new research on the state of agentic security.

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