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ServiceNow — Archive · Vol 340 Issue 3

4 articles that week

ServiceNow, Friday, July 17th, 2026

ServiceNow University's AI Learning Days: Real Skills For Real Practitioners

Vol 340 · Issue 3 · 2026-07-17

ServiceNow University announces AI Learning Days 2026, a free one-day virtual event teaching practitioners hands-on AI skills.

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ServiceNow, Tuesday, July 14th, 2026

Major Incident Management: On-Call Scheduling

Vol 340 · Issue 3 · 2026-07-14

Implementation guide for on-call scheduling to route incidents automatically to the right responder by severity.

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ServiceNow, Tuesday, July 14th, 2026

The Day Chaos Met Its Match: Dynamic Task Bundling In Field Service

Vol 340 · Issue 3 · 2026-07-14

How Dynamic Task Bundling in ServiceNow Field Service Management auto-groups related work order tasks for dispatchers.

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ServiceNow, Tuesday, July 14th, 2026

Designed For Everyone: Accessibility And AI In The Australia Release

Vol 340 · Issue 3 · 2026-07-14

Recap of the Platform Academy session on accessibility in the Australia release, including the move to WCAG 2.2 AA.

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