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Salesforce — Archive · Vol 341 Issue 2

3 articles that week

Salesforce, Thursday, August 13th, 2026

The Experimentation Phase of AI Is Over. Here's What Commerce Leaders Are Focusing on Now

Vol 341 · Issue 2 · 2026-08-13

A survey of 3,400 commerce leaders finds the AI experimentation phase over and operations scaling.

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Salesforce, Wednesday, August 12th, 2026

Agentic AI Workforce Is More Than Doubling Year on Year, Says Salesforce

Vol 341 · Issue 2 · 2026-08-12

Salesforce's Agentic Enterprise Index finds customers more than doubled their agentic workforces year on year.

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Salesforce, Tuesday, August 11th, 2026

Why Headless Architecture Is the Future of ITSM (and Why CIOs Are Choosing Buy + Build)

Vol 341 · Issue 2 · 2026-08-11

Salesforce argues headless architecture and a buy-plus-build approach are the future of agentic ITSM.

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