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Call Centers — Archive · Vol 342 Issue 5

3 articles that week

Contact Center Pipeline, Friday, October 2nd, 2026

Contact Center Pipeline Magazine: Inside Our October 2026 Issue

Vol 342 · Issue 5 · 2026-10-02

Contact Center Pipeline's October issue marks Customer Service Week with features on AI, VOC, metrics and data.

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Contact Center Pipeline, Wednesday, September 30th, 2026

Top 5 Posts in September

Vol 342 · Issue 5 · 2026-09-30

Contact Center Pipeline recaps its most-read September posts, from 9/11's legacy to deepfake voice threats.

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eWeek, Monday, September 28th, 2026

Best AI Call Center Software in 2026: 7 Tools to Optimize Efficiency

Vol 342 · Issue 5 · 2026-09-28

eWeek ranks seven AI call center platforms, naming RingCX best overall.

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