Vendor news sections / ServiceNow

ServiceNow newsletters

ServiceNow workflow and agentic AI news, CRM and ITSM guidance, and enterprise AI adoption research.

Latest newsletter All ServiceNow articles

Newsletters

Every ServiceNow newsletter

Newest first. Within each, the most-clicked headlines come first.

Volume 343, Issue 1

2026-10-05 – 2026-10-11
  1. How AI and Cybersecurity Are Reshaping ServiceNow
  2. We Built an AI Agent for ServiceNow. The Real Pain Points Were Narrower Than Our Roadmap Assumed
  3. Introducing Flow by ServiceNow: A New AI Service Desk That Deploys Instantly
7 articles →

Volume 342, Issue 1

2026-08-31 – 2026-09-06
  1. Singapore Agentic AI Adoption Doubled in 2026, With 10% of Enterprises Already Redesigning How Work Gets Done
  2. Future Signals: The Human-AI Bridge
  3. AI Containment Failures Expose a Deep Architecture Problem
6 articles →

Volume 341, Issue 2

2026-08-10 – 2026-08-16
  1. Major Incident Management: On-Call Scheduling
  2. The Day Chaos Met Its Match: Dynamic Task Bundling In Field Service
  3. Designed For Everyone: Accessibility And AI In The Australia Release
6 articles →

For vendors

Want your company’s news here?

A Vendor News Section puts curated news about your company in front of the 12touches audience every week, and posts it to the Enterprise IT Vendor News LinkedIn Group.

Vendor News Section Email john@12touches.com