AWS, Friday, August 21st, 2026
Amazon Connect Customer Now Lets Managers Chat With Their Data
Amazon Connect Customer adds a plain-language interface that answers questions across 150+ contact centre metrics.
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13 articles that week
AWS, Friday, August 21st, 2026
Amazon Connect Customer adds a plain-language interface that answers questions across 150+ contact centre metrics.
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AWS, Thursday, August 20th, 2026
Partners can reach AWS Partner Central agents from tools like Amazon Quick and Kiro using OAuth through AWS Sign-In.
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AWS, Thursday, August 20th, 2026
ARC Region switch automates failover orchestration for Amazon RDS databases running Oracle Data Guard across Regions.
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AWS, Wednesday, August 19th, 2026
EC2 can now build AMIs with snapshots stored locally on an Outpost, helping customers meet data residency requirements.
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AWS, Wednesday, August 19th, 2026
CloudWatch pipelines gains three ingest-time processors: an RDS log parser, an XML parser and GeoIP enrichment.
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AWS, Monday, August 17th, 2026
Amazon Quick's extensions for Excel, PowerPoint, Word and Outlook reach general availability, running AI tasks inside M365.
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AWS, Monday, August 17th, 2026
Amazon MSK adds cluster-level custom domain names for Provisioned clusters in both ZooKeeper and KRaft modes.
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AWS, Monday, August 17th, 2026
Amazon Location Service adds server-side control over which point-of-interest categories and how many appear on a map.
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AWS, Monday, August 17th, 2026
Amazon Connect adds routing step and agent proficiency reporting so supervisors can tune how contacts are matched to agents.
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AWS, Monday, August 17th, 2026
Bedrock adds Responses, Converse and Chat Completions API support plus cross-Region inference for OpenAI GPT-5.6 models.
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AWS, Monday, August 17th, 2026
Console-to-Code expands from 6 to 32 supported services and adds cross-Region and cross-tab action recording.
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AWS, Monday, August 17th, 2026
AWS CloudShell adds a GUI file editor launched with a single 'edit' command, with no setup required.
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InfoQ, Monday, August 17th, 2026
Amazon DynamoDB recently introduced native vector search, allowing developers to store embeddings alongside application data and run approximate nearest-neighbor queries directly from DynamoDB without using a separate vector database.
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